Resident Monitor I

Responsibilities

• Guide and support residents in their transition back into community life by managing day-to-day facility operations.
• Ensure program and facility safety by monitoring resident movement, activity, and rule compliance.
• Perform intake, orientation, and discharge procedures for all residents.
• Conduct security measures including scheduled urinalysis testing, inspections, shakedowns, and pat-searches.
• Document disciplinary actions, maintain accurate facility counts, and manage resident medication protocols.
• Monitor and operate video and GPS surveillance technologies to maintain facility control.
• Assist with meal service and maintain facility cleanliness and hygiene standards.
• Respond to emergency situations and coordinate with first responders and facility leadership as needed.

Requirements

• High School Diploma or GED.
• Ability to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP).
• Ability to obtain CPR and First Aid certification within two weeks of hire.
• Ability to obtain Food Handler certification within two weeks of hire.
• Proficiency with Microsoft Office Suite, Outlook, and internet browser navigation.

Preferred Qualifications

• Associate’s Degree in criminal justice, social services, or a related field.
• 6 months of experience in human services, criminal justice, or correctional systems (including internships or volunteer work).
• Valid Driver’s License.

Benefits

• Retirement plan with 3.5% employer contribution and a 3.5% match for those contributing 6%.
• Employee recognition programs including gift cards, time off, and weekend getaways.
• Public transportation discounts.
• Employee Assistance Program (EAP).

About the Company

Pioneer Human Services is a nationally recognized non-profit dedicated to empowering justice-involved individuals to overcome adversity. For over 60 years, we have provided pathways for rehabilitation, reintegration, and redemption through our 35+ locations across Washington state.