Resident Coordinator

Responsibilities

• Welcome residents and prospects and maintain lobby, café, and common area brand standards
• Promote community events and local vendors, assist with work orders, and coordinate maintenance access
• Manage package intake, scanning, logging, storage, and resident notifications
• Coordinate move-ins, conduct inspections, assist with new resident orientation, and resolve lockout issues
• Maintain building safety and security protocols for visitors, contractors, and deliveries
• Prepare shift reports and communicate resident feedback to property management

Requirements

• Strong interpersonal and communication skills
• Clear English communication in person, in writing, and by telephone
• Problem-solving ability and guest-service orientation
• Ability to stand frequently and lift up to 30 pounds
• Ability to operate property management systems

Benefits

• Generous PTO with year-end rollover and 10 paid company holidays
• Paid parental leave
• 401k with company match and discounted employee rent
• Free parking, pre-tax commuter benefits, and monthly spot bonuses
• 80% employer-sponsored medical, dental, and vision insurance
• HSA and FSA with up to $2,500 company match
• Mental health support and gym/pool access at all Urby locations