Resident Advisor

Responsibilities

• Directly engages, supervises, and supports youth residing at the ROP site
• Ensures the site and youth rooms are clean and kept in a safe condition
• Welcomes and orients youth to site expectations and child protection protocols
• Assists youth with daily preparation, including ensuring they are awake and fed
• Monitors program and client activities to ensure a safe and secure environment
• Cooks or assists in the cooking of meals for the youth
• Provides support to Case Managers with paperwork, filing, and appointment follow-ups
• Maintains records in the Efforts to Outcomes (ETO) computer system
• Escorts youth to other agencies and services such as hospitals or school visits
• Leads or participates in recreational and holiday activities
• Completes incident reports and de-escalates crises following agency protocol

Requirements

• High school diploma, GED, or one year of relevant work experience
• Interest in working with youth who have experienced homelessness
• Strong multi-tasking skills
• Excellent verbal, written, and problem-solving abilities
• Ability to move throughout the day and maintain an upbeat demeanor
• Flexibility to work weekends, evenings, and holidays
• Strong focus on child protection and resident safety

Preferred Qualifications

• Bachelor's Degree
• Experience working with at-risk youth
• Driver's license with comfortability driving a 7-passenger van

Benefits

• Medical, Vision, and Dental insurance
• Life and Supplemental Life Insurance
• Short-term and Long-term disability insurance
• Medical benefits eligibility begins on date of hire
• PTO including three weeks of vacation in the first year, ten holidays, 13 sick days, five personal days, and birthday days off
• 403b with employer contribution after 12 months

About the Company

For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth.