Reservation Agent

Responsibilities

• Act as the primary point of contact for reservation inquiries for our hotel teams
• Manage and maintain booking systems, IT systems, and payment tools
• Handle reservation requests via telephone and email with a professional and friendly demeanor
• Ensure high-quality service by communicating effectively with guests and internal departments

Requirements

• Fluent German language skills
• Proficient English skills (both written and spoken)
• Strong communication skills and the ability to formulate professional written correspondence
• A friendly, open, and positive personality
• Ability to work 20 hours per week, primarily on weekends and public holidays

Benefits

• 18 days of vacation
• Attractive employee rates in all our properties, including Radisson Hotels
• Monthly health benefit for gym memberships or other wellness activities
• Access to mental health support and offers
• Flat hierarchies and short decision-making paths
• Opportunities for training and career advancement within an expanding company

About the Company

Prize by Radisson is a design hotel chain that offers high-quality experiences at a budget-friendly price. We focus on a relaxed atmosphere, honest commitment, and a team spirit where everyone supports one another to deliver great hospitality.