Reservation Agent

Responsibilities

• Act as the primary point of contact for reservation inquiries for our hotel teams
• Manage and maintain booking, IT, and payment systems
• Handle reservation requests via telephone and email with a professional and friendly tone
• Support the reservation center operations in Bremen as part of a collaborative team

Requirements

• Fluent German language skills
• Proficient English skills (both written and spoken)
• Strong communication skills and a friendly, outgoing personality
• Ability to work 20 hours per week, primarily on weekends and public holidays
• Enthusiastic attitude and a passion for working in a team environment

Benefits

• 18 days of vacation
• Attractive employee rates in all our properties, including Radisson Hotels
• Monthly health benefit for gym memberships or mental health support
• Flat hierarchies and short decision-making paths
• Opportunities for training and career advancement within an expanding company

About the Company

Prize by Radisson is a design hotel chain that offers high-quality experiences at a budget-friendly price. We focus on a relaxed atmosphere, honest commitment, and a team spirit where everyone supports one another to ensure our guests feel welcome.