Research Strategy Lead - Pre Sales

Responsibilities

• Partner with Account Executives in early-stage meetings as the research expert, leading methodological conversations and building trust with senior insights buyers.
• Run demos and discovery sessions that demonstrate how rigorous research is conducted with AI moderation and how Outset integrates into buyer workflows.
• Scope and manage pilots from kickoff to delivery, ensuring output quality meets the standards of buyer stakeholders.
• Communicate the "future research state" through compelling storytelling that resonates with practitioners and decision-makers.
• Support proposals and RFP responses where methodological credibility is a key deciding factor.
• Act as a bridge between the market and the company by bringing the voice of the research buyer back to product, sales, and marketing teams.

Requirements

• 10+ years of experience in market research or UX research with deep, hands-on methodological expertise.
• Proven ability to establish credibility with senior insights leaders at large organizations (e.g., CPG, financial services, or healthcare).
• Experience in solutions, pre-sales, client services, or a senior practitioner role within a research technology company or agency.
• Exceptional storytelling skills with the ability to translate complex research concepts into business value.
• Proficiency in scoping work, managing timelines, and maintaining high quality under pressure.
• Ability to thrive in an ambiguous, fast-paced startup environment.

Preferred Qualifications

• Previous experience working on the brand or client side as a researcher or insights leader.
• Experience evaluating or implementing research platforms.
• Familiarity with AI-moderated research or emerging qualitative methodologies.

Benefits

• Competitive cash and equity compensation.
• Daily collaboration with founders to shape the core product vision.
• Exposure to and collaboration with design and research leaders at top global brands.

About the Company

Outset has invented a better way to do research through AI-powered user interviews. Global brands like HubSpot, Microsoft, Uber, and Nestlé use Outset to achieve deeper qualitative insights at unprecedented speed and scale. Backed by top Silicon Valley investors, Outset is disrupting the massive research industry by providing a new standard for understanding people through AI-moderated research.