Research Impact Lead

About the Company

Conveo is an AI research platform enabling fast, affordable, and high-quality consumer and B2B research. Global brands like Unilever, Google, and P&G use our AI video interviewer to generate insights across marketing and product teams.

Responsibilities

• Own a portfolio of enterprise accounts from onboarding through expansion
• Run world-class onboarding including use case mapping, stakeholder training, and first-project coaching
• Drive adoption across client organizations by activating individual users and creating internal champions
• Build deep relationships with senior stakeholders at the VP/SVP level
• Travel to clients regularly to build trust in person
• Generate advocacy through testimonials, references, and introductions
• Partner with sales to identify and drive expansion opportunities within accounts

Requirements

• 1–5 years of experience in consulting, SaaS customer success, account management, or similar client-facing roles
• Outgoing and energetic personality with the ability to build trust quickly
• Focus on business outcomes rather than feature checklists
• High level of intensity and dedication to client success
• Willingness to travel to clients regularly

Preferred Qualifications

• Prior experience in market research is a plus