Renewals Manager

Responsibilities

• Manage and lead a team of Renewals Representatives to ensure consistent achievement of sales targets and quotas
• Develop and implement team strategies focused on customer retention, renewal rates, and revenue protection
• Ensure accuracy of renewal forecasts and pipelines while identifying opportunities for expansion
• Drive operational efficiency by optimizing renewal processes and resolving bottlenecks in high-volume cycles
• Collaborate with senior sales leaders, partners, and customer success teams to align efforts and optimize outcomes
• Identify and communicate partner capacity and capability gaps to the ecosystem team

Requirements

• 10+ years of experience in Renewals, Customer Success, Sales Operations, or Subscription Revenue Management
• 5+ years of experience leading high-performing sales teams within a global matrix organization
• Expertise in SaaS and subscription business models, including recurring revenue metrics and customer health indicators
• Proven experience working with channel partners and reseller ecosystems
• Proficiency in using CRM and sales technologies, specifically Salesforce, to drive data-driven decision-making
• Strong executive communication skills with experience presenting strategic recommendations to senior leadership

About the Company

Autodesk helps innovators turn their ideas into reality, transforming not only how things are made, but what can be made. From the greenest buildings to the smartest factories, our software empowers creators to design and make a better world.