Posted 9 hours ago
Remote Customer Service Representative
Boulanger Customer CareChargé de Clientèle à Distance (H/F) - CDD
Perks & benefits
Annual Leave
Requirements
Comfortable with oral and written communication, Strong interpersonal skills, Team spirit, Persuasive nature
Skills
customer service
About the role
About the Company
Boulanger Customer Care is looking for technology fans who value remote relationships and helping others. We aim to make distance feel like proximity through high-quality omnichannel customer service.
Responsibilities
- Accompany and advise customers throughout their entire purchasing process
- Propose the most suitable products and services
- Provide solutions across all communication channels (phone, email, chat, SMS, social media)
- Build customer enthusiasm and loyalty
Requirements
- Comfortable with both oral and written communication
- Strong interpersonal skills
- Team spirit and ability to work collaboratively
- Strong sense of persuasion and customer satisfaction focus
Benefits
- Annual bonuses
- Potential monthly and quarterly bonuses
- 1% Housing benefit
- CSE (Social and Economic Committee)
- Price reductions
- Employee shareholding
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Boulanger Customer Care · Villeneuve d'Ascq
