Relief Resident Support Worker

Responsibilities

• Handle resident admission, orientation, and intake interviews
• Monitor incoming traffic and verify resident identification to ensure safety
• Provide mediation in resident conflicts and utilize de-escalation techniques
• Maintain accurate daily logs, occurrence reports, and program documentation
• Perform light housekeeping and assist with laundry or food hamper distribution
• Liaise with internal teams and external agencies such as police or emergency services
• Monitor resident medication and tools in accordance with established policies

Requirements

• High school diploma
• Police Information Check with Vulnerable Sector Search
• Current Standard First Aid with CPR (Level A or C)
• Demonstrated experience in trauma-informed care and de-escalation
• Proficiency with MS Office (Word, Outlook) and database familiarity
• Ability to stand for long periods and perform physical tasks like lifting belongings

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for more than 130 years. We provide essential necessities such as food, clothing, and shelter, while supporting individuals facing unemployment, addiction, and family challenges. We are committed to a mission of hope, service, dignity, and stewardship.