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Posted 9 hours ago
Relationship Banker
Wells Fargo
Requirements
2+ years customer service experience, 1+ year assessing customer needs, 1+ year relationship building, FINRA Series 6 and 63 required, State Insurance license required, Ability to work Saturdays
Skills
Bankingcustomer serviceFinance
About the role
Responsibilities
- Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships.
- Lead discovery-driven conversations to understand customer goals and deliver tailored banking, credit, and investment strategies.
- Partner with professionals across Wealth, Home Lending, and Business Banking to provide integrated financial solutions.
- Champion digital adoption by educating customers on self-service and mobile banking options.
- Resolve account inquiries and service requests while maintaining strict adherence to policies and regulations.
- Demonstrate risk excellence through accurate documentation and sound judgment.
Requirements
- 2+ years of customer service experience.
- 1+ year of experience assessing customer needs or resolving issues.
- 1+ year of experience building and maintaining effective customer relationships.
- Possession of, or ability to obtain, FINRA Series 6 and Series 63 licenses.
- Possession of, or ability to obtain, a State Insurance license.
- Ability to work a schedule that includes most Saturdays.
Preferred Qualifications
- 1+ year of financial services experience in consumer banking, home lending, business banking, or investments.
- Proven ability to source and deepen relationships through proactive outreach.
- Knowledge of book of business management and documentation of planning conversations.
- Strong communication skills with the ability to listen with empathy and build trust.
About the Company
Wells Fargo is a leading global financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our specialized operating segments. We are committed to driving innovation, empowering communities, and helping our customers succeed through trusted advice and disciplined growth.
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Wells Fargo · Dallas
