Regional People Services Manager

Responsibilities

• Implement optimized shared services initiatives across the Americas, including Payroll, Learning, Master Data Management, Talent Acquisition support, and onboarding/offboarding processes.
• Deliver services in alignment with the GSS People Services strategy, collaborating with regional P&O leaders and global leadership.
• Act as the primary focal point for service delivery issues and complaints within the Americas, managing communication between service lines and business units.
• Manage relationships with key business partners, external vendors, and regional stakeholders.
• Leverage existing technologies and Group P&O systems to optimize processes and promote global standardization.
• Drive continuous improvement to optimize service costs and resource capacity.

Requirements

• University degree in a relevant field.
• Postgraduate degree in a related area.
• Proven experience managing service delivery teams, preferably within Human Resources.
• Experience in developing and managing teams within a global context.
• Advanced proficiency in English and Spanish to facilitate communication with global areas.

Benefits

• Comprehensive health and dental insurance, including coverage for dependents.
• Mental health support, including psychological assistance and emotional health apps.
• Physical wellness benefits such as Gympass.
• Family support including childcare assistance and a family program.
• Financial benefits including private pension plans, variable compensation, and food vouchers.
• Life insurance and legal, financial, and social guidance.

About the Company

Anglo American is a global mining company headquartered in London, with a history spanning over 100 years. Our purpose is to reimagine mining to improve people's lives. In Latin America, we play a strategic role in the responsible supply of essential resources, operating in Brazil, Chile, and Peru with a focus on innovation, safety, and sustainability.