Regional Multichannel Sales Coordinator

Responsibilities

• Coordinate regional work teams through weekly meetings and point-of-sale (PDV) visits to develop sales strategies.
• Monitor and follow up with executives, promoters, and sales points to ensure monthly sales objectives are met.
• Improve customer satisfaction by monitoring NPS surveys and managing service cases.
• Validate the quality of sales performed by executives and leaders, ensuring adherence to AT&T pillars and brand image standards.
• Ensure continuous training for staff regarding commercial offers, incentive schemes, commissions, and competitive advantages.

Requirements

• Completed Bachelor's degree (Licenciatura terminada).
• Minimum of 3 years of experience in sales coordination or similar roles.
• Proven experience in sales strategy development and team coordination.
• Experience monitoring NPS (Net Promoter Score) and customer satisfaction metrics.

Preferred Qualifications

• Master's degree (Maestría).
• 4+ years of experience in multichannel sales management.

About the Company

AT&T Mexico is a leader in telecommunications, committed to fostering inclusion and equal opportunities. We promote a diverse work environment where talent is recognized regardless of gender, orientation, disability, or background, ensuring a balanced and equitable professional life for all our employees.