
Posted a day ago
Regional Head of Business Operations - Wise Platform - Asia Pacific
Wise
Requirements
Senior operational leadership experience, FinTech or Financial Services background, Data-driven decision making, SQL, Python, Stakeholder management
Skills
OperationsFintechSQLPython
About the role
Responsibilities
- Lead the regional operational strategy for Wise Platform in Asia Pacific to scale servicing models.
- Own regional servicing and operational KPIs, fixing structural problems and incubating new operations.
- Ensure partner success by maintaining stable KPIs and SLAs.
- Influence and indirectly lead regional operational teams to ensure high performance and capacity.
- Translate partner requirements into long-term strategies and actionable 6-month plans.
- Drive operational excellence through methodical problem-solving and data-driven insights.
Requirements
- Proven track record in senior operational leadership roles within FinTech, Financial Services, or Technology.
- Strong experience in data-driven decision making and managing complex operational processes.
- Proficiency with data tools, specifically SQL and Python, and experience with analytics dashboards.
- Ability to manage change and adapt to evolving business needs in a highly autonomous environment.
- Excellent stakeholder management skills with the ability to influence without direct authority.
- Entrepreneurial mindset with a hands-on approach to delivering end-to-end solutions.
About the Company
Wise is a global technology company on a mission to make money without borders. Through Wise Platform, we enable banks and enterprise businesses to leverage our multi-currency infrastructure to serve their own customers, creating an entirely new network for the world's money.
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Wise · Singapore
