Regional Assistant Box Office Manager

Responsibilities

• Serve as the primary ticketing contact for assigned venues and locations
• Partner with Box Office Managers on staff training, scheduling, and daily supervision
• Manage nightly operations including ticket sales, reporting, and scanning
• Collaborate with promoters, talent buyers, and marketing teams to manage event programming and ticket holds
• Monitor ticket inventory and work with pricing teams to maximize revenue
• Oversee box office accounting, including cash handling, safe reconciliation, and daily financial reporting
• Ensure all ticketing practices are ADA compliant and provide exceptional customer service

Requirements

• Proven experience in box office or ticketing management
• Hands-on experience in live event operations
• Demonstrated proficiency in cash handling and financial reporting
• Strong leadership, management, and customer service skills
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Willingness and ability to travel as needed
• High school diploma or equivalent
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Preferred Qualifications

• In-depth knowledge of ticketing systems, specifically Ticketmaster Host, Archtics, AccountManager, or the TM1 product suite
• Advanced skills in Microsoft Office applications
• Strong organizational abilities, including multitasking and time management
• Professional communication skills and email etiquette

Benefits

• Comprehensive health coverage including medical, vision, dental, and mental health
• Generous paid time off, including holidays, sick time, and personal days
• 401(k) program with company match and stock reimbursement
• New parent programs including caregiver leave and fertility/adoption support
• Career development via School of Live, tuition reimbursement, and student loan repayment
• Exclusive employee access to free live events

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We connect millions of fans with their favorite artists through groundbreaking innovations in ticketing, global venue operations, and world-class concert promotion.