Regional Assistant Box Office Manager

Responsibilities

• Serve as the primary ticketing contact for assigned venue locations
• Partner with Box Office Managers on training, scheduling, and supervision of personnel
• Manage nightly operations including ticket sales, reporting, and scanning
• Build and maintain events within ticketing software and manage ticket inventory
• Collaborate with marketing, production, and talent teams to process orders and release tickets
• Maintain accurate accounting records, perform safe reconciliations, and prepare deposits
• Ensure exceptional customer service and resolve guest issues proactively
• Monitor ticketing software and hardware to report and resolve technical issues

Requirements

• Proven experience in box office or ticketing management
• Hands-on experience in live event operations
• Demonstrated proficiency in cash handling and financial reporting
• Strong leadership, management, and customer service skills
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Willingness and ability to travel as needed
• High school diploma or equivalent
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Preferred Qualifications

• In-depth knowledge of Ticketmaster systems (Host, Archtics, AccountManager, or TM1 suite)
• Advanced skills in Microsoft Office applications
• Strong organizational abilities, including multitasking and time management
• Professional communication skills and email etiquette

Benefits

• Medical, vision, dental, and mental health benefits
• Free concert tickets and generous paid time off
• 401(k) program with company match and stock reimbursement
• New parent programs including caregiver leave and fertility support
• Career development through School of Live and tuition reimbursement
• Volunteer time off and crowdfunding match

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We connect millions of fans with their favorite artists through groundbreaking innovations in ticketing, global venue operations, and concert promotion.