Regional Account Manager

About the Company

At HopSkipDrive, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation, connecting kids to highly-vetted caregivers through our marketplace and software solutions.

Responsibilities

• Manage day-to-day account management and long-term strategy for a Tier 2 book of business
• Drive retention, expansion, and overall account health
• Dedicate 2-3 days each week to on-site client visits to foster relationships
• Spearhead enterprise growth through structured discovery and Challenger methodology
• Build and maintain multi-threaded relationships across operational, technical, and executive stakeholders
• Lead pricing discussions, renewals, and expansions
• Utilize AI tools to automate reporting, synthesize stakeholder needs, and craft communications

Requirements

• 5+ years of experience in Account Management, Customer Success, or Consultative Sales
• Experience in SaaS, marketplace, logistics, or services environments
• Proven track record of owning retention and expansion revenue
• Advanced CRM discipline and data fluency (Salesforce)
• Experience in education, government, or regulated markets
• Familiarity with Challenger or similar insight-led sales methodologies
• Background in transportation, logistics, or marketplace platforms
• Ability to travel for on-site client visits 2-3 days per week

Benefits

• Equity stock options
• Flexible vacation
• Medical, dental, vision, and life insurance
• 401(k) and FSA