Recovery Case Worker

Responsibilities

• Provide person-centered, recovery-focused case management to support participants in building independence and wellbeing
• Develop, implement, and regularly review individualized, strengths-based support plans aligned with participant goals
• Deliver outreach and community-based support, including assistance with daily living skills and practical needs
• Conduct intake, assessment, and transition planning for program entry and exit
• Build respectful relationships with participants to promote choice, dignity, and self-determination
• Collaborate with internal teams and external services to coordinate holistic support
• Maintain accurate case notes, reports, and data entry in compliance with organizational and funding requirements

Requirements

• A related degree, diploma, or minimum Certificate IV in Mental Health or Peer Work
• Current valid Working with Children Check (WWCC) and a valid Driver's licence
• Demonstrated understanding of recovery-focused, person-centered practice and psychosocial support
• Experience providing case management and practical support to individuals with complex needs
• Strong interpersonal and communication skills with the ability to build trust and rapport
• Sound organizational skills, including timely documentation and use of client management systems

Benefits

• Not-for-profit salary packaging to reduce your taxable income
• Rewarding work making a meaningful difference in the community
• Free external, confidential counselling and access to chaplaincy support
• Opportunities for volunteering and professional growth
• Extra leave, including Mission Australia Thank You Day and Work Anniversary Day off
• Option to purchase additional annual leave

About the Company

Mission Australia is a national Christian charity dedicated to ensuring everyone has a safe home and the opportunity to thrive. Since 1859, we have stood alongside people in need across Australia, providing homelessness prevention, social housing, mental health support, and disability services. We are driven by our values of respect, compassion, integrity, perseverance, and celebration.