Réceptionniste back office polyvalent

About the Company

L'HOTEL BARRIERE LE MAJESTIC CANNES is a mythical 5-star hotel located on the French Riviera. As part of the Barrière Group, a leader in luxury hospitality, casinos, and entertainment, you will join a family-owned company that values excellence and French art de vivre.

Responsibilities

• Verify and process reservations (notably via Expedia) and set up billing instructions
• Control arrivals and prepare full credit/coverage files
• Manage room assignments for individuals and groups
• Monitor and follow up on debtors and full credits
• Check guests exceeding credit limits and monitor guest statuses/complimentaries
• Send weekly notes and verify rate changes
• Control group billing in collaboration with the night auditor
• Manage Back Office phone calls and emails
• Handle specific billing tasks for congresses, the International Film Festival, and summer delegations

Requirements

• Proven experience in hotel Front and Back Office operations
• Strong organizational skills and attention to detail
• Basic accounting knowledge
• Excellent interpersonal skills and service orientation
• Ability to work in a team and adapt to shifts (morning/evening)
• Fluency in English (additional languages are a plus)