Receptionist/Host

Responsibilities

• Provide a warm, friendly welcome to guests with the signature "Yes I Can!" attitude
• Deliver excellent customer service with an informed, friendly, and effective approach
• Handle check-in and check-out procedures efficiently
• Manage reservations and guest inquiries at the 24-hour front desk
• Process payments and maintain accurate guest accounts
• Respond to guest requests and resolve issues promptly
• Maintain knowledge of hotel services, facilities, and local attractions
• Ensure company and legal requirements are maintained
• Promote company values and behaviors at all times
• Work with hotel management systems such as Opera or Fidelio

Requirements

• Fluent in English
• Proficiency in Arabic, French, and Spanish is highly valued
• Previous experience in a similar front desk or reception role preferred
• Strong organizational skills
• Ability to work flexible shifts including mornings, evenings, and weekends
• Professional appearance and demeanor
• Excellent communication and interpersonal skills
• Ability to thrive in a busy team environment

Benefits

• Competitive salary
• Training and development opportunities
• Career growth within the global Radisson Hotel Group network
• Team member rates at Radisson hotels worldwide

About the Company

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries.