Receptionist

Responsibilities

• Greet and guide guests to ensure a welcoming and special stay
• Manage guest check-ins and check-outs, ensuring billing accuracy
• Coordinate with other teams to manage occupancy and overbooking levels
• Maintain accurate data in systems and provide daily reports
• Handle phone inquiries and provide local recommendations to guests

Requirements

• Passion for hospitality and exceeding guest expectations
• Experience with Opera Cloud or similar front desk operating systems
• Excellent organizational and communication skills
• Positive attitude and ability to work effectively in a team

Benefits

• Competitive salary
• 29 days holiday (including bank holidays), pension, and life insurance
• Complimentary food during shifts
• Free night stay and meal for two upon starting
• Ongoing training and development opportunities
• Discounts across The Hoxton and the Ennismore family

About the Company

The Hoxton is a series of open-house hotels located in vibrant neighborhoods. We aim to provide stylish, high-value accommodations with welcoming public spaces where guests and locals can connect.