Receptionist

Responsibilities

• Greet guests and members according to company standards
• Manage club bookings, cancellations, and reservations via computer systems
• Handle phone calls and simultaneous customer interactions efficiently
• Manage cash registers, perform closing procedures, and maintain adequate cash funds
• Provide information regarding club activities, commercial actions, and other departments
• Manage customer complaints and ensure proper follow-up
• Maintain an organized, clean, and well-stocked reception and back office area
• Update customer databases including contact details and payment information
• Monitor club access to ensure only authorized persons enter

Requirements

• Proficiency in English
• Good knowledge of MS Office
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• Commercial mindset and sales orientation
• Punctuality and time management skills
• Proactivity and team spirit

Preferred Qualifications

• Training in the sports or service sector is a plus

About the Company

Club Ambrosiano is one of Milan's premier clubs dedicated to sport, wellness, and family leisure, featuring extensive tennis, padel, and fitness facilities.