Receptionist

Responsibilities

• Answer all phone calls promptly and connect callers to appropriate residents or staff members
• Provide exceptional customer service to residents and visitors entering the community
• Screen and verify all visitors to ensure community safety and security
• Serve as liaison between parking attendants, staff, visitors, and Plant Operations
• Act as liaison with Fire and Police Departments and internal departments during emergencies
• Coordinate staff and security responses to elopement or Personal Emergency Response System (PERS) alarms
• Manage incoming and outgoing mail and parcels, including certified and registered mail
• Maintain the community’s switchboard and communication log

Requirements

• High school diploma or equivalent
• Minimum of two years of administrative or receptionist experience
• One year of experience operating multi-line phone systems and hand-held radios
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Excellent written and verbal communication skills
• Ability to work a flexible schedule as needed

Preferred Qualifications

• Two years of college-level business courses
• Associate degree in business or related field

About the Company

San Francisco Campus for Jewish Living (SFCJL) is a leading senior services organization in Northern California, providing a continuum of care including assisted living, memory care, and skilled nursing.