Receptionist & Sales Support

Responsibilities

• Serve as the primary front-line point of contact for customers, callers, and walk-in visitors
• Operate a busy switchboard and direct calls to the appropriate team members
• Greet and direct visitors and new staff members
• Manage and book conference rooms as needed
• Monitor and distribute Americas CSR emails during absences
• Answer basic customer inquiries regarding order status and shipping dates
• Execute internal Sales Support requests and update customer master records
• File, prepare mail, and distribute customer purchase orders
• Promote OneMaxcess brand awareness across all Maxcess International brands

Requirements

• High School diploma or equivalent
• Excellent written and verbal communication skills
• Strong time management and multitasking abilities with the ability to prioritize work
• Basic proficiency in MS Office, specifically Outlook and Excel
• Working knowledge of standard office machines (fax, copier, etc.)
• Ability to work effectively in a team environment
• Ability to identify problems and recommend solutions

Preferred Qualifications

• Experience using Salesforce
• Experience using Oracle

About the Company

Maxcess International is a global leader providing high-performance solutions for various industries. We are committed to diversity and inclusion, and we encourage all qualified candidates to apply.