Receptionist

Responsibilities

• Provide a warm and smiling welcome to guests
• Manage check-in and check-out processes
• Act as a "superhero" for guests by ensuring all aspects of their journey are at the highest level
• Work proactively to ensure guest satisfaction and smooth operation of the Reception Department
• Handle guest inquiries with patience and empathy

Requirements

• Positive "Yes I Can!" attitude and flexibility
• Strong attention to detail
• Creativity in problem-solving
• Passion for providing exceptional service
• Ability to work in a team
• Strong communication skills
• Proficiency in English and Polish
• Proficiency in IT tools, systems, and MS Office
• Previous experience in a similar position is an advantage

About the Company

Radisson Hotel Group is one of the largest hotel groups in the world, with ten hotel brands and over 1,500 hotels operating or under construction in more than 95 countries. The Radisson Blu Hotel & Residences Zakopane has been operating since May 2019, offering 226 diverse rooms and apartments in the heart of the Tatra Mountains.