Receptionist

Responsibilities

• Provide a warm and smiling welcome to all guests upon arrival
• Manage check-in and check-out processes efficiently
• Act as a "superhero" for guests by ensuring all aspects of their stay are delivered at the highest level
• Proactively work with the team to ensure guest satisfaction and smooth Front Office operations
• Handle guest inquiries and requests with patience, empathy, and a professional attitude

Requirements

• "Yes I Can!" attitude with a positive and flexible mindset
• Strong communication skills and a passion for exceptional service
• Fluency in both English and Polish
• High attention to detail and creative problem-solving skills
• Ability to work effectively within a team
• IT literacy, including proficiency in MS Office and hotel systems
• Previous experience in a similar role is a plus

About the Company

Radisson Hotel Group is one of the largest hotel groups in the world, featuring nine distinct brands and over 1,160 hotels in more than 95 countries. Our brand promise is "Every Moment Matters," driven by our signature "Yes I Can!" service ethos. At Radisson Blu Sobieski Hotel in Warsaw, we empower our "Moment Makers" to create unforgettable experiences for every guest.