Receptionist

Responsibilities

• Provide a warm and engaging welcome to guests upon arrival and manage the check-in process
• Handle guest departures, including taking payments and ensuring bills are closed correctly
• Assist guests efficiently throughout their stay with any specific requirements or requests
• Maximize revenue by selling rooms to walk-in guests at the highest possible rate
• Maintain a cash float and take full responsibility for ensuring it is balanced at all times
• Log and report challenges, negative feedback, or unusual matters to the immediate supervisor

Requirements

• Secondary Education or a Degree in Hotel Management
• Minimum of 2 years of front desk experience within a 5-star hotel environment
• Proficiency in Microsoft Office applications
• Hands-on experience with Opera (Front Office Applications)
• Fluency in written and spoken English and at least one of the following: Russian, Italian, Spanish, French, or Arabic

About the Company

Palazzo Versace Dubai is a premier luxury destination, offering an unparalleled 5-star experience that combines high fashion with world-class hospitality.