Receptionist

Responsibilities

• Welcome patients and visitors, answer telephone inquiries, and manage the reception area.
• Schedule appointments between doctors and patients, ensuring timely arrivals and rescheduling when necessary.
• Assist patients with completing necessary forms and documentation while maintaining strict confidentiality.
• Process billing, payments, and insurance inquiries using medical software.
• Handle administrative tasks including faxing, scanning, filing, and mailing documentation.
• Monitor and order stationery and clinical supplies as required.
• Coordinate staff and doctor meetings and liaise with other medical departments professionally.
• Provide comfort and support to patients during stressful or emergency situations.
• Perform equipment sterilization and cleaning tasks as needed.

Requirements

• Secondary school graduate or equivalent.
• Minimum of 2 years of relevant experience as a receptionist in a healthcare facility.
• Proficiency in MS Office.
• Strong organizational, administrative, and multitasking skills.
• Ability to work under pressure and handle sensitive information with discretion.
• Excellent communication, documentation, and IT skills.

Preferred Qualifications

• Medical education or specialized healthcare training.

About the Company

Joint Space Polyclinic LLC is a multidisciplinary medical clinic, movement space, and educational hub based in Alserkal Avenue, Dubai, UAE. We provide a unique environment where practitioners approach each patient as an individual, focusing on physical therapies, wellness, sports performance, and patient education to support long-term health and longevity.