Receptionist

Responsibilities

• Serve as the first point of contact by welcoming and registering all guests
• Manage meeting room calendars and maintain the tidiness of reception and conference areas
• Redirect incoming calls to the appropriate personnel or groups
• Administer visitor management systems, including processing day passes for security access
• Perform opening and closing procedures for the reception desk
• Receive and record pension document intake
• Liaise with property management to report deficiencies and coordinate maintenance service requests
• Provide triage support for incoming work order tickets and assist with data entry
• Monitor security cameras throughout the facility

Requirements

• 2+ years of general office experience, including reception administration
• Grade 12 diploma or College diploma
• Proven experience in front-line customer service
• Proficiency in Microsoft Office Suite
• Strong interpersonal and communication skills with a high level of professionalism
• Ability to handle confidential and sensitive information with discretion
• Strong attention to detail and the ability to work with minimal supervision

Preferred Qualifications

• Experience with Ccure security software

Benefits

• High-performance, people-focused culture with a commitment to equity, diversity, and inclusion
• Access to learning and development initiatives, including workshops and LinkedIn Learning
• Membership in a world-class defined benefit pension plan
• Competitive, 100% company-paid extended health and dental benefits
• Wellness initiatives including yoga classes, meditation workshops, and nutritional consultations

About the Company

The Healthcare of Ontario Pension Plan (HOOPP) is one of Canada’s strongest and most stable defined benefit pension plans. For over 65 years, HOOPP has delivered on its pension promise to Ontario’s healthcare workers, serving more than 504,000 members. HOOPP manages a global, diversified multi-asset portfolio and is a purpose-driven organization committed to building an equitable, diverse, and inclusive workplace.