Receptionist

About the Company

ELEGANCIA is a creator and manager of lifestyle hotels. Chouchou is a pop-culture venue with 63 rooms and 3 suites located between the Grands Magasins and Grands Boulevards, featuring a guinguette restaurant, a bar, and private baths.

Responsibilities

• Handle check-in and check-out processes
• Provide concierge services including local recommendations and transport reservations
• Anticipate guest needs and manage complaints proactively
• Process individual and group reservations and manage scheduling
• Manage back-office tasks including calls, emails, billing, and cash handling
• Monitor e-reputation and social media

Requirements

• At least 1 year of experience in hotel reception
• Strong adaptability and energy
• Warm, attentive, and organized personality
• Ability to work autonomously and dynamically

Benefits

• Varied missions in a dynamic work environment
• Real autonomy and responsibilities from the start
• 2 consecutive days off
• Quality bonuses based on objectives
• One free night to experience the hotel
• Discounts on Food & Beverage at ELEGANCIA restaurants and bars
• Referral bonuses
• Professional training plans
• Internal mobility opportunities within ELEGANCIA hotels