Receptionist

About the Company

Château de Mercuès is a prestigious Relais & Châteaux winery and historic 13th-century castle overlooking the Lot valley. It offers an exceptional experience combining fine gastronomy, elegant suites, and high-quality Malbec wines produced directly on the estate.

Responsibilities

• Provide high-end reception and guest services
• Personalize guest stays by understanding their specific needs
• Assist guests in planning daily programs and organizing activities in the Grand Sud-Ouest region
• Manage guest situations efficiently while maintaining a calm atmosphere
• Adapt to varying activity flows and unexpected situations

Requirements

• Significant experience in high-end reception
• Fluency in English (a third language is a plus)
• Excellent presentation and interpersonal skills
• Strong organizational skills and a dynamic, smiling nature
• Knowledge of demanding international clientele and service standards
• Team spirit and empathy

Benefits

• Exceptional working environment in a medieval castle
• Contract from July to November 2026
• Meals provided during working hours
• On-site accommodation possibilities
• Mutual insurance and provident fund
• Preferential rates on estate wines and Team Relais benefits