Receptionist Bilingual Spanish

Responsibilities

• Greet and communicate with ISAP program participants, community visitors, agency personnel, and general visitors
• Ensure program participants are properly checked in for office visits
• Answer phones and direct calls to the appropriate personnel
• Maintain program participant case records via data entry in the computer system
• Maintain physical files and other related documentation
• Assist the Program Manager and Case Specialists with case coordination and routine clerical tasks
• Coordinate transportation services for program participants

Requirements

• High school diploma or GED
• At least two (2) years of work experience in a similar administrative position
• Bilingual proficiency in Spanish and English
• United States citizenship
• Must have resided in the United States for three of the last five years
• Proficiency in Microsoft Word, Excel, and Outlook
• Strong interpersonal skills and the ability to deal tactfully with the public and multi-cultural contacts
• Ability to maintain self-control and sound judgment in stressful situations

Benefits

• Medical, Dental, and Vision coverage
• 401(k) retirement program and stock purchase program
• Two weeks of vacation and fifteen paid holidays
• Fifty-six hours of sick time
• Tuition reimbursement of up to $3,500 per year
• Life, accidental death, and disability insurance
• Flexible spending account and Employee Assistance Program (EAP)
• Theme park and attraction discounts

About the Company

The GEO Group operates the Intensive Supervision Appearance Program (ISAP) for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE). ISAP provides intensive supervision of individuals in immigration proceedings, combining comprehensive case management with proven supervision technology to achieve positive results.