Receptionist

Responsibilities

• Provide exceptional customer service and warmly welcome guests during check-in and check-out
• Manage guest reservations, including bookings, modifications, and cancellations
• Handle professional communication via phone and email
• Perform administrative duties such as managing guest accounts and processing payments
• Deliver detailed information regarding hotel facilities, amenities, and services

Requirements

• Excellent customer service skills
• Strong verbal and written communication abilities
• Ability to multitask and handle high-pressure situations
• Strong organizational skills
• Proficiency with computer systems, word processing, and spreadsheets

Benefits

• Competitive salaries and health insurance plans
• Complimentary meals during shifts
• Uniforms with complimentary laundry services
• Exclusive in-house Learning & Development Program
• Wellness programs

About the Company

La Residencia, a Belmond Hotel, is a culture-filled oasis in Mallorca’s charming artist enclave of Deià. As part of the LVMH family, Belmond manages a global collection of iconic hotels, trains, and river cruises.