Receptionist

Responsibilities

• Ensure reception permanence and welcome guests (check-in and check-out)
• Perform daily closing procedures
• Answer telephone calls
• Manage customer requests by providing accurate information on services and activities
• Manage incoming emails and messages

Requirements

• Successful first experience in a similar role within a high-end hotel establishment
• Mastery of front office techniques for luxury establishments
• Proficiency in IT tools (Word, Excel, etc.)
• Minimum B1 level in English
• Knowledge of Opéra Cloud is preferred
• Rigorous, organized, and detail-oriented

Preferred Qualifications

• Proficiency in a second foreign language

Benefits

• 13th month salary, profit sharing, and incentive schemes
• Meal vouchers (€10/day worked)
• Employee rates for travel and stays
• Personalized training via Campus Barrière
• Work schedules favoring work-life balance (4-day weeks with 3 days off)
• Opportunities for mobility in France and internationally

About the Company

Le Resort Barrière de Ribeauvillé features a casino, a 4* hotel, a wellness center, and multiple dining venues. The Barrière Group is a leader in French casinos and luxury hospitality, encompassing hotels, dining, and entertainment across France and internationally.