Receptionist Associate

Responsibilities

• Welcome clients, candidates, and visitors with a professional presence that reflects Vanguard's standards
• Manage visitor check-in, security protocols, and coordination with internal stakeholders
• Support executive and client meetings, including room setup, coordination, and hospitality
• Manage incoming calls, inquiries, and general office communications
• Oversee daily office activities, including mail distribution, couriers, and supply management
• Coordinate with vendors such as facilities, catering, and building management
• Provide administrative support including scheduling, meeting coordination, and document preparation
• Maintain a clean, organized, and professional workspace in reception and common areas

Requirements

• 1–3 years of experience in reception, office administration, or a client-facing role
• Proficiency with Microsoft Office tools (Outlook, Teams, Word, Excel)
• Strong communication skills, both verbal and written
• Highly organized with strong attention to detail and the ability to manage multiple priorities

Preferred Qualifications

• Post-secondary education in business or office administration
• Experience working in a corporate or financial services environment

Benefits

• Financial wellness programs and competitive compensation
• Physical wellness support and medical coverage
• Personal wellness resources and mental health support
• Opportunities for continuous learning, professional development, and mentoring

About the Company

Vanguard Investments Canada is committed to delivering an exceptional experience for our clients and employees. We operate with a mission-driven and highly collaborative culture designed to support long-term client outcomes and enrich the employee experience.