Receptionist

About the Company

Anew is an outpatient behavioral health provider that helps individuals facing mental health and substance use disorders. We are a certified Recovery Friendly Workplace that values lived experience and understanding.

Responsibilities

• Welcome and greet clients and notify providers of arrival
• Check clients in and scan paperwork into the electronic health record
• Verify client insurance and collect co-pays
• Schedule new client intake appointments and explain what to expect
• Answer incoming calls professionally and handle inquiries regarding services
• Confirm appointments and update client contact and insurance information
• Manage client check-out processes and send satisfaction surveys
• Assist the billing department by gathering information to resolve coding denials
• Maintain medical records, correspondence files, and appointment schedules

Requirements

• High school diploma
• Proficiency in MS Office and online EHR platforms
• Understanding of HIPAA compliance
• Excellent interpersonal and organizational skills
• Ability to sit for long periods and lift up to 20 pounds
• Ability to pass Federal and State background checks

Preferred Qualifications

• Associate’s degree in a healthcare-related field
• Prior experience in appointment scheduling or customer service

Benefits

• Weekly Pay
• Paid time off
• Company-paid holidays
• Medical Benefits eligibility on start date