Receptionist and Administrative Assistant

Responsibilities

• Act as the professional and welcoming first point of contact for all visitors, staff, and students
• Manage the reception area to ensure it remains tidy, professional, and presentable
• Ensure all visitors are signed in according to strict safeguarding procedures
• Respond to queries from parents, carers, and the public with high levels of professionalism
• Handle general administrative tasks including typing, photocopying, filing, and post distribution
• Maintain academy information databases and filing systems while ensuring strict confidentiality
• Provide administrative support for academy life, including school trips, meal arrangements, and calendar maintenance

Requirements

• GCSE level qualification or equivalent
• Proficiency in Microsoft Office packages and general computer/database use
• Previous experience in an administrative, reception, or front office role
• Demonstrable experience in customer service
• Strong interpersonal and communication skills, with a high standard of written and spoken English
• Excellent organisational and time management skills with high attention to detail
• Ability to remain calm and professional when dealing with challenging callers or visitors

Benefits

• Performance and Loyalty Bonus
• Pension Scheme (LGPS) with generous employer contributions
• Harris Wellbeing Cash Plan
• Opportunities for professional development, coaching, and mentoring

About the Company

Harris Primary Academy East Dulwich is a vibrant, inclusive school and part of The Harris Federation of Schools. Graded OUTSTANDING by OFSTED, we are committed to our vision of "Ambition For All," fostering strong relationships between school and home to support every child's development.