Receptionist

Responsibilities

• Guarantee a smooth and exceptional stay for all guests
• Manage check-in and check-out formalities in accordance with hotel procedures
• Contribute to achieving qualitative and quantitative service goals, including guest satisfaction and loyalty
• Embody and promote the brand values and identity of Sofitel and the Accor Group

Requirements

• Proven experience in a similar role, ideally within luxury hospitality
• Fluency in English (both written and spoken)
• Strong sense of hospitality and customer service excellence
• Team spirit, dynamism, and excellent interpersonal skills
• Professional presentation and poise

Benefits

• 13th-month salary bonus
• 100% reimbursement of transportation costs
• Collective profit-sharing and performance bonuses
• Monthly meal allowance
• Comprehensive health insurance and provident fund
• Access to the Heartist Bienvenue ACCOR card for various travel and lifestyle advantages
• Staff cafeteria and provided/maintained uniforms

About the Company

Located in the heart of Paris between the Champs Elysées and Faubourg Saint Honoré, Le Sofitel Paris Arc de Triomphe is a haven of peace that combines Haussmannian majesty with modern interior design. Our teams are dedicated to welcoming guests with elegance across our 124 rooms and suites, 5 meeting rooms, and premium dining spaces.