Posted a day ago
Receptionist
AccorHotelReceptionist
Perks & benefits
Annual LeavePaid LeaveHealth Insurance
Requirements
Hotel or similar experience, Guest service mindset, Night shift confidence, Billing accuracy, Strong communication, Team collaboration
Skills
Hospitality
About the role
Responsibilities
- Manage guest arrivals and departures following standard procedures
- Handle guest requests, feedback, and telephone calls promptly
- Ensure accurate billing, financial transactions, and daily reporting
- Support night reception tasks and maintain desk presentation
- Monitor guest safety, report maintenance issues, and assist crisis/fire team duties
Requirements
- Positive, friendly, and responsive attitude
- Previous hotel or similar experience preferred
- Confidence working independently, especially at night
- Strong attention to detail and accuracy
- Team-oriented approach with a passion for hospitality
Benefits
- Competitive salary
- 28 days holiday including bank holidays
- Pension and discretionary bonus eligibility
- Health cash plan and wellbeing support
- Free night and meal for two at The Hoxton on start
- Staff meals, discounts, training, and development opportunities
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AccorHotel · London
