Receptionist

Responsibilities

• Welcome patients and create a warm, professional first impression
• Manage phone calls, emails, and patient enquiries
• Schedule and coordinate appointments efficiently
• Process payments and maintain accurate patient records
• Support the clinical team to ensure a seamless patient journey
• Assist with general administrative and reception duties

Requirements

• Previous experience as a Dental Receptionist in a dental practice
• Experience using dental practice management software (Dental4Windows, Exact, or similar)
• Exceptional customer service and communication skills
• Strong organisational skills with excellent attention to detail
• Ability to multitask and remain calm in a busy environment
• Availability to work between 8:00am and 5:30pm
• Ability to work occasional Saturdays on a rotating roster

About the Company

1300SMILES is part of the Abano Healthcare network, Australia's leading dental support organisation. We provide modern dental care in a supportive and professional environment.