Reception Team Lead

Responsibilities

• Act as the primary contact for patients and relatives
• Manage telephone services and incoming mail
• Coordinate duty rosters and scheduling
• Oversee cash management and the telephone switchboard
• Handle general administrative tasks such as doctor and material lists
• Lead reception areas for 3 sites and manage approximately 20 employees

Requirements

• Completed vocational training or at least two years of professional experience in reception, administration, or customer service
• Proven experience in personnel leadership
• Strong service orientation
• Professional demeanor and well-groomed appearance

Benefits

• Contilia.CARE: Access to healthcare and care services within the Contilia network for you and your family
• Corporate benefits and employee discounts
• JobRad (bicycle leasing)
• Various contract models
• Provided professional work clothing

About the Company

perSe Dienstleistungen GmbH is a 100% subsidiary of the Contilia Group, providing nearly all services related to hospital operations for the group's facilities with approximately 700 employees.