Reception & Office Support Associate

Responsibilities

• Answer incoming phone calls in a friendly, professional, and helpful manner
• Greet customers visiting the showroom and direct inquiries to the appropriate team member
• Assist customers with general questions and basic product information
• Schedule appointments and coordinate customer follow-up
• Maintain accurate customer records and update information in company systems
• Assist with filing, documentation, and general office organization
• Support the sales team with administrative tasks
• Help maintain a clean, organized, and welcoming showroom environment
• Monitor office and showroom supplies

Requirements

• Friendly, professional, and dependable personality
• Strong customer service and communication skills
• Comfortable answering phones and interacting with customers
• Organized with strong attention to detail
• Basic computer skills including Microsoft Word and Excel
• Ability to manage multiple tasks and priorities
• Strong attendance record and reliability

Preferred Qualifications

• Previous experience in customer service, reception, or administrative support
• Experience in retail, hospitality, or a showroom environment

About the Company

The Door Store & Windows is a trusted Louisville company that helps homeowners, builders, and contractors find quality doors, windows, and related products.