Reception Intern

About the Company

Radisson Hotel Group is one of the largest hotel groups in the world, with ten distinct hotel brands and more than 1,580 hotels in operation or development in 120 countries. Our brand promise is Every Moment Matters, driven by our iconic Yes I Can! service culture.

Responsibilities

• Welcome guests via telephone and in person at the hotel
• Perform guest check-ins and manage loyalty programs
• Process payments for stays and prepare debtor invoices
• Maintain statistics and information for other departments
• Handle room reservations
• Inform guests about stay conditions, formalities, and hotel services
• Ensure compliance with hygiene and safety rules
• Guarantee the quality of service provided to guests

Requirements

• Passion for the hospitality industry
• Excellent communication skills
• Ability to work effectively in a team
• Enthusiastic and motivated mindset
• Proactive approach to guest satisfaction