Reception and Reservation Agent

About the Company

Die FERIENHAUS-AGENTUR aims to create unforgettable holiday experiences and revitalize the OstseeResort Olpenitz (ORO) destination. With a motivated team of over 80 employees, we focus on developing local infrastructure and providing exceptional service to guests.

Responsibilities

• Prepare and execute guest check-ins and check-outs
• Greet and welcome guests
• Provide on-site support and care for holiday guests
• Accept and process bookings
• Manage the cash register and perform daily closings
• Assist in optimizing structures and processes
• Contribute to the development of exciting projects

Requirements

• Solution-oriented and structured work style
• Professional appearance and strong service mentality
• Joy in interacting with customers
• Practical dexterity
• Proficient in German
• English skills are an advantage but not required

Benefits

• Bonus program in addition to base compensation
• 30 days of vacation
• Up to 15% discount in local shops
• Travel benefits with up to 25% employee discount on bookings across Europe
• Free leisure activities and courses from the Erlebnis-Agentur
• Employee Oro-Card with up to 25% discount at partner locations
• Company pension scheme
• Opportunities for individual development and responsibility
• Flexible working conditions to support work-life balance