Reception and Administrative Support

Responsibilities

• Act as the primary point of contact for students, faculty, and the public, providing professional reception and administrative support.
• Manage room bookings, private teaching room assignments, and student practice room allocations.
• Oversee building access by managing keys, issuing UBC card access, and coordinating with parking and access services.
• Maintain the administration office, including ordering supplies, managing equipment loans, and coordinating maintenance requests.
• Provide audio-visual support for classrooms and recital halls.
• Assist with administrative processes for faculty searches, committee meetings, and student appointments.
• Support student activities, including recital bookings, course registration assistance, and orientation materials.

Requirements

• High School graduation plus at least one year of post-secondary education.
• Four years of related administrative or reception experience.
• Proficiency with MS Office and common office equipment.
• Proven customer service experience.
• Commitment to equity, diversity, and inclusion in the workplace.

Preferred Qualifications

• Experience working within an academic university setting.
• Previous experience working with musicians or in a music environment.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal, oral, and written communication skills.
• Ability to exercise sound judgment, tact, and discretion.

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. We are committed to fostering an inclusive and diverse community that supports inspired students, faculty, and staff on their journey of discovery.