RCMI Senior Solution Technical Expert (SSTE) – Patient Access

Responsibilities

• Perform Oracle Health (Cerner) EHR configuration support tasks related to patient access and revenue cycle management optimization.
• Develop continual improvement process models to enhance products, services, and processes for MHS GENESIS sustainment.
• Review and recommend improvements for end-to-end workflows to optimize clinical needs, data quality, and patient/provider experience.
• Support data governance, automation/RPA activities, security, and user communities.
• Provide health informatics subject matter expertise to support working groups and manage specific care area requests.
• Assist in the design of clinical workflows that incorporate essential business functions.
• Support Revenue Cycle activities including charge capture, medical coding, and revenue cycle optimization.
• Create visual dashboards and presentations using MHS Data to support leadership decision-making.
• Collaborate with stakeholders to track progress on MHS initiatives to meet legislative and Departmental requirements.

Requirements

• Ability to obtain and maintain a Federal or DoD Public Trust clearance.
• Bachelor's Degree or 4 years of additional professional experience in lieu of a degree.
• 4+ years of experience supporting EHR revenue cycle management (RCM) solutions.
• Proven experience with system configuration, troubleshooting, and post-implementation optimization.

Preferred Qualifications

• Experience with Oracle/Cerner EHR RCM.
• Background in project management or management consulting.
• PMP, CAPM, or Certified Revenue Cycle Representative (CRCR) certification.
• Proficiency in data visualization tools such as Tableau or Microsoft Power BI.
• Experience working within the Military Health System (MHS) or Defense Health Agency (DHA).

Benefits

• Medical, Rx, Dental, and Vision Insurance.
• 401(k) Retirement Plan and Health Savings Account (HSA).
• Parental Leave and Adoption Assistance.
• Student Loan PayDown and Tuition Reimbursement.
• Professional development, skills training, and certification opportunities.
• Flexible benefits package including short-term and long-term disability.

About the Company

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. We drive efficiency and resilience across healthcare, financial services, energy, infrastructure, and national security markets.