Quality Technician I

Responsibilities

• Conduct dimensional and visual inspections of cases prior to shipment to ensure compliance with customer specifications
• Analyze quality problems to identify root causes and implement corrective actions
• Perform inspections on refrigeration components and in-process measurements before final assembly
• Record and enter all production issues and defects into the company database
• Create and maintain quality charts, including Pareto and Statistical Process Control (SPC)
• Conduct process audits to ensure production methods, machinery, and raw materials meet standards
• Oversee the calibration of inspection and test equipment to meet ISO 17025 requirements
• Educate the production team on quality control issues and collaborate with managers to improve product quality

Requirements

• High school diploma or GED
• Minimum of two (2) years of experience in a manufacturing environment
• Demonstrated proficiency with MS Office (Word, Excel, and PowerPoint)

Preferred Qualifications

• Ability to read blueprints, wiring diagrams, and other technical drawings
• One (1) year of experience in a relevant quality role (e.g., Quality Inspector or Technician)
• Experience using inspection tools such as calipers, tape measures, Inficon leak testers, Hipot stand testers, and PosiTest-paint thickness gauges
• Basic understanding of raw materials and manufacturing processes
• Excellent written and verbal communication skills

Benefits

• 401(k) savings plan with employer contributions
• Medical, dental, and vision insurance
• Health savings account (HSA) and flexible spending accounts (FSA)
• Company-paid short-term and long-term disability
• Company-paid basic life and AD&D insurance
• Paid time off and employee discounts
• Parental, military, jury duty, and bereavement leaves

About the Company

Dover Food Retail (DFR) is a leading manufacturer of display cases, refrigeration systems, and intelligent merchandising technologies. Operating under brands such as HillPhoenix and Anthony, DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation, a diversified global manufacturer with annual revenues exceeding $7 billion.