Quality Technician

Responsibilities

• Animate daily quality on-site through participation in daily stand-up meetings and providing quality support to workshops
• Define control plans for incoming products and materials based on product files and non-conformities
• Perform quality controls upon reception (visual, functional, and basic dimensional) and at the end of manufacturing
• Manage product non-conformities in production and reception, as well as customer complaints
• Analyze root causes and impact measures for non-conformities and complaints
• Communicate non-conformities to suppliers and internal departments
• Manage corrective and preventive action plans internally and with suppliers
• Update quality indicators and report them to suppliers, internal services, and management
• Act as the primary contact for external audits (ISO9001, NF, etc.)

Requirements

• Minimum BAC+2 degree in quality, mechanical engineering, or physical measurements
• Significant experience in quality, ideally in product non-conformity/complaint handling
• Technical skills in electronic and mechanical systems
• Ability to read and interpret instruction sheets and plans
• Proficiency in problem-solving tools (8D, 5 Whys, etc.)
• Technical English for communicating with international suppliers via email
• Proficiency in IT tools (ERP, Excel, PowerPoint, Word, and ideally Access)
• Strong interpersonal skills for multi-service interaction

Preferred Qualifications

• Electrical certification (habilitation électrique)
• Mastery of statistical tools (SPC, Six Sigma)

About the Company

Chubb Fire & Security is a leader in fire safety for businesses and communities, designing, manufacturing, installing, and maintaining fire detection and extinction systems across France.