Quality Team Leader

Responsibilities

• Lead and develop the quality team, oversee daily activities, and ensure operational efficiency
• Monitor inbound materials, in-process operations, and outbound shipments for compliance
• Conduct root cause analysis for non-conformities and implement CAPA
• Develop, update, and maintain SOPs, work instructions, and quality documentation
• Identify process gaps and drive continuous improvement initiatives
• Train warehouse staff on quality standards, inspection procedures, and proper handling
• Conduct internal audits to ensure alignment with ISO and other relevant standards
• Maintain accurate records of inspections, test results, and quality incidents
• Prepare and present quality performance reports, trends, and risk assessments to management
• Collaborate with suppliers and logistics partners to resolve quality-related issues

Requirements

• 1+ years of experience in quality assurance/control
• At least 1 year in a leadership role
• Practical experience in warehouse or supply chain quality operations
• Strong leadership and team-development skills
• Solid knowledge of quality standards, SOPs, CAPA, and auditing practices
• Excellent analytical, problem-solving, and communication abilities
• Proficiency in quality tools and MS Office applications
• Ability to work in a fast-paced environment