Quality Specialist

Responsibilities

• Oversee all quality aspects to ensure products conform to approved standards and specifications
• Investigate and resolve quality non-conformances and customer quality complaints
• Monitor and address 4M changes (Man, Machine, Method, and Material) with relevant parties
• Analyze defects and production data to identify areas for improvement and implement remedial actions
• Conduct process and system audits and resolve any findings or discrepancies
• Maintain the document library, calibration registers, and customer KPI reporting
• Develop and implement standard operating procedures, work instructions, and continuous improvement initiatives
• Ensure compliance with all applicable laws, regulations, and safety protocols
• Manage quality training and supervise the inspection of internal damages

Requirements

• Relevant Diploma in Quality, Manufacturing, Engineering, or a related field
• ISO certification
• Strong understanding of Quality Management Systems (QMS)
• Proficiency in Microsoft Office, specifically intermediate Excel skills
• Knowledge of statistical methods and data analysis for decision-making
• Familiarity with safety protocols and regulatory requirements in a manufacturing environment
• Strong analytical, problem-solving, and communication skills
• Ability to manage documentation including IMDS, SOC, and environmental activity management

About the Company

CFAO South Africa is a key player in the mobility market, offering vehicle sales, supply chain solutions, logistics management, and automotive assembly. As a regional division of the pan-African CFAO Group and a subsidiary of Toyota Tsusho Corporation, we are a significant contributor to the growth of the automotive industry across South Africa and the African continent.